Cancellation & Refund Policy 

Cancellation & Refund Policy

Shivago Gadgets

At Shivago Gadgets, customer satisfaction is our priority. Please read our cancellation and refund policy carefully before placing an order.

Order Cancellation

• Orders can be cancelled before dispatch from our warehouse.
  
  

• Once the order is shipped, cancellation is not allowed.
  
  

• To cancel an order, please contact our customer support through the app.
  
  

Returns

• Returns are accepted only in case of damaged, defective, or wrong products delivered.
  
  

• Customers must raise a return request within 3–7 days of delivery (as per app settings).
  
  

• The product must be unused, in original packaging, and with all accessories.
  
  

Refund Policy

• After successful inspection of the returned product, refunds will be processed.
  
  

• Refunds will be credited to the original payment method within 5–10 working days.
  
  

• Shipping charges (if any) are non-refundable, unless the fault is from our side.
  
  

Non-Refundable Items

• Products damaged due to customer misuse.
  
  

• Items returned without original packaging or accessories.
  
  

• Products marked as non-returnable in the app.
  
  

Contact Us

For any questions regarding cancellation or refunds, please contact us through the

 Shivago Gadgets App Support.

Contact - 9220469573

E-mail- shivagogadgets@gmail.com

 Design

The design of our products is a combination of practicability and creativity. We are a lifestyle brand that deals in stylish mobile phone accessories and smart life products.

 Expertise

With many years of manufacturing experience our products provide the concept of savouring life and fashion including great features and a trendy twist to your boring smartphones.

Quality

Our offers you the best technology with most user-friendly functionalities. Our work is not just to delivering you the best, but to guarantee you the best customer service and after-sales support.

Our Design Manifesto

The path to design-oriented innovation begins with the desire to simplify people’s lives in all sorts of ways. With a rich history of innovating to improve people’s lives, our aims to make even bigger and bolder impacts on both the company and on the world. Our extraordinarily skilled team keeps their pace in line with the evolution of mobile phones. Our ability to visualise future needs and aspirations of our customers continuously inspire us to produce world class desings with great functionalities.

Customer Satisfaction 

We aim to create our products keeping in mind the interests of all kinds of generations. Measuring customer satisfaction and also keep improving upon it is one of our core business function. Our endeavor is to deliver happiness to our customers.